GTH Technical support delivers online remote desktop computer support to users allowing them to avoid visiting a technician’s desk thus acting as an optimal use of time-both of the technicians and the user. In general, we attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services.
We have a team of experts for different types of supports who help to resolve problems with pop-ups, viruses and malware in the systems, skilled printer specialists who can give printer support remotely and specialists of browser support as well.
Our Computer Technical support can take the form either of an on-site visit (only in California) or of remote help via telephone, e-mail, or even remote desktop control.
Once underlying problem is detected, the specialist at GTH can begin sorting through the possible solutions available. As your primary contact, GTH will be able to understand your needs and environment on a level unmatched by other support models.